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Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

1)Click the "My Account / Order Status" link at the top right side of our site.
2)Enter your email address.
3)Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Please click here for more information on returning an item.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Terms & Conditions for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Here at Coloradoskishop.com we strive to get all orders out in a timely manner. Skis that need mounting will usually take 1-2 days longer to process. During the holidays we understand how important it is to receive your packages on time, Therefore if you order by December 15th we can still get it anywhere in the country, by December 24th. using Free Ground Shipping (shipping delays due to weather are exempted) After this date we encourage you to use our other expedited services instead to guarantee delivery. 3 day air and 2 day air will be delivered on the 3rd business day and 2nd business day respectively. Therefor the cut off day and time for 3 day air is December 21st at 12:00 noon EST. and December 22nd by 12:00 noon EST. Please be aware the shipping delays due to weather conditions are not within our control and will void the guarantee arrival.

If you decide to return an item, You have 14 days from receipt to request an RMA. Shipping is not refundable. Return shipping is your responsibility.
All Claims for damaged product must be claimed within 48 hours of receipt.If an item is received damaged, all packing materials must be retained until an investigation is completed. Pictures of damaged item may be required and must be provided upon request.

All skis are ship unmounted unless otherwise requested.In no instance are dins set on bindings and all skis and bindings must be inspected and check by a certified binding mechanic prior to use.Simply look for thelogo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $50 or more, your order ships FREE! Alaska and Hawaii are excluded from this offer.Some oversized packages like bikes, etc. may be excluded. Free shipping does not include return shipping.

Return PolicyRentals are not returnable if not cancelled within 48 hours of pick up date. No exceptions.

Every item we sell comes with  satisfaction guarantee.  We will issue a full refund on merchandise that is new or unused and returned with the original packaging in resalable condition within 14 days of receipt. This does not include skis that have been mounted. These are considered a final sale.  No shipping charges are refunded. If free shipping was offered and an item is returned Standard shipping charges will apply and be deducted from refund.  Standard shipping charges are $20 for boots and $40 for skis. All returns that have been approved must arrive within 10 days of date Ra# was issued. If an item was shipped incorrectly by us a call tag will be issued and all shipping charges will be refunded.  Buy with confidence.

Before Returning Boots please read here:

To Return or Exchange your item:

To process a Return or exchange: email:info@coloradoskishop.comto obtain your RA #.
Please provide our associate with the following:

1. Name on the order
2. Order #
3. What it is that you wish to return?
4. Reason for return?
5. Write your RA # on the outside of the box clearly so our warehouse can clearly identify your return for swift processing.

Ship to:

1. Colorado Ski Shop
   RA # received from customer service
   1160 Westfield St.
   West Springfield, Ma. 01089

3. Please make sure that you have written your Ra# clearly on the outside of the box. If the steps are not taken the following may apply:

1. Your item may be refused
2. There may be a 15% re-stocking fee applied to packages arriving without a valid RA# or that are returned outside the time window of 10 days after RA issued.
3. All items must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories.
4. Packages must be returned prepaid.
5. Refunds will only be made via the method in which the order was paid.
6. We strongly suggest sending returns insured for the full value and with a tracking number to insure a full and prompt refund.
7. All shipping and insurance charges will be refunded for product shipped in our error.

When will I receive my refund?

Credits will be issued after the warehouse receives, inspects and processes your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit card refunds can take up to 72 hours to reflect on your statement.

When will I receive my refund?

Credits will be issued after the warehouse receives, inspects and processes your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit card refunds can take up to 72 hours to reflect on your statement.

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Please see our Terms & Conditions for complete details regarding our return policy.

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.Dear valued customer,

We are unable to publish our current price for this item because it is below the minimum advertised price allowed by the manufacturer. To get your instant price quote, please enter youre-mail addressin the field below and click submit.

You only have to pay sales tax if you are located in the same state as our warehouse. International orders are subject to receiving country's taxes. These are not included in price.

Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.

To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

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